Spotify is building shared queue Social Listening

Want to rock out together even when you’re apart? Spotify has prototyped an unreleased feature called “Social Listening” that lets multiple people add songs to a queue they can all listen to. You just all scan one friend’s QR-style Spotify Social Listening code, and then anyone can add songs to the real-time playlist. Spotify could potentially expand the feature to synchronize playback so you’d actually hear the same notes at the same time, but for now it’s a just a shared queue.

Social Listening could give Spotify a new viral growth channel, as users could urge friends to download the app to sync up. The intimate experience of co-listening might lead to longer sessions with Spotify, boosting ad plays or subscription retention. Plus it could differentiate Spotify from Apple Music, YouTube Music, Tidal, and other competing streaming services.

A Spotify spokesperson tells TechCrunch that “We’re always testing new products and experiences, but have no further news to share at this time.” Spotify already offers Collaborative Playlists friends can add to, but Social Listening is designed for real-time sharing.

The feature is reminiscent of Turntable.fm, a 2011 startup that let people DJ in virtual rooms on their desktop that other people could join where they could chat, vote on the next song, and watch everyone’s avatars dance. But the company struggled to properly monetize through ad-free subscriptions and shut down in 2014. Facebook briefly offered its own version called “Listen With…” in 2012 that let Spotify or Rdio users synchronize music playback.

Spotify Social Listening was first spotted by reverse engineering sorceress and frequent TechCrunch tipster Jane Manchun Wong. She discovered code for the feature buried in Spotify’s Android app, but for now it’s only available to Spotify employees. Social Listening appears in the menu of connected devices you can open while playing a song beside nearby Wi-Fi and Bluetooth devices. “Connect with friends: Your friends can add tracks by scanning this code – You can also scan a friend’s code” the feature explains.

A help screen describes Social Listening as “Listen to music together. 1. On your phone, play a song and select (Connected Devices). You’ll see a code at the bottom of the screen. 2. On your friend’s phone, select the same (Connected Devices) icon, tap SCAN CODE, and point the camera at your code. 3. Now you can control the music together.” You’ll then see friends who are part of your Social Listening session listed in the Connected Devices menu. Users can also copy and share a link to join their Social Listening session that starts with the URL prefix http://j.mp/2I6685W Note that Spotify never explicitly says that playback will be synchronized.

With streaming apps largely having the same music catalog and similar $9.99 per month premium pricing, they have to compete on discovery and user experience. Spotify has long been in the lead here with its algorithmically personalized Discover Weekly playlists that were promptly copied by Apple and SoundCloud.

Oddly, Spotify has stripped out some of its own social features over the years, eliminating the in-app messing inbox and instead pushing users to share songs over third-party messaging apps. The deemphasis in discovery through friends conveniently puts the focus on Spotify’s owned playlists. That gives it leverage over the record labels during their rate negotations since it’s who influences which songs will become hits, so if labels don’t play nice their artists might not get promoted via playlists.

That’s why it’s good to see Spotify remembering that music is an inherently social experience. Music physically touches us through its vibrations, and when people listen to the same songs and are literally moved by it at the same time, it creates a sense of togetherness we’re too often deprived of on the Internet.

Source: TechCrunch http://j.mp/2Wh8SaA

Goodbye BlackBerry Messenger

Just over a month ago, Emtek announced the end of BlackBerry Messenger for consumers. The once mighty messaging service had a good run, outstripping the popularity of its hardware namesake.

Launched in 2005, licensing rights for the service were acquired by Indonesia-based tech conglomerate Emtek 11 years later. For many years, BBM was considered BlackBerry’s (nee Research in Motion) strongest product, with some loyalists eschewing Android and iOS devices before it was finally ported over to those operating systems in 2013.

But competition ultimately proved too much. Technology and the world moved away from BBM and BlackBerry at large. The rewards, it seems, weren’t worth the resources.

“We poured our hearts into making this a reality, and we are proud of what we have built to date,” Emtek wrote in a blog post last month. “The technology industry however, is very fluid, and in spite of our substantial efforts, users have moved on to other platforms, while new users proved difficult to sign on.”

Loyalists can still download files, photos and videos from the service today, before they vanish forever. Notably, BBM Enterprise will live on for business users, but the death of the consumer version should be regarded as the end of an important era for smartphones nonetheless.

So long, and thanks for all the messages.

Source: TechCrunch http://j.mp/2I8lcA1

Google Play cracks down on marijuana apps, loot boxes and more

On Wednesday, Google href="https://techcrunch.com/2019/05/29/following-ftc-complaint-google-rolls-out-new-policies-around-kids-apps-on-google-play/"> rolled out new policies around kids’ apps on Google Play following an FTC complaint claiming a lack of attention to app’s compliance with children’s privacy laws, and other rules around content. However, kids’ apps weren’t the only area being addressed this week. As it turns out, Google also cracked down on loot boxes, marijuana apps, while also expanding sections detailing prohibitions around hate speech, sexual content, and counterfeit goods, among other things.

The two more notable changes include a crackdown on “loot boxes” and a ban on apps that offer marijuana delivery — while the service providers’ apps can remain, the actual ordering process has to take place outside of the app itself, Google said.

Specifically, Google will no longer allow apps offering the ability to order marijuana through an in-app shopping cart, those that assist users in the delivery or pickup of marijuana, or those that facilitate the sale of THC products.

This isn’t a huge surprise — Apple already bans apps that allow for the sale of marijuana, tobacco, or other controlled substances in a similar fashion. On iOS, apps like Eaze and Weedmaps are allowed, but they don’t offer an ordering function. That’s the same policy Google is now applying on Google Play, too.

This is a complex subject for Google, Apple, and other app marketplace providers to tackle. Though some states have legalized the sale of marijuana, the laws vary. And it’s still illegal according to the federal government. Opting out of playing middleman here is probably the right step for app marketplace platforms.

That said, we understand Google has no intention of outright banning marijuana ordering and delivery apps.

The company knows they’re popular and wants them to stay. It’s even giving them a grace period of a 30 days to make changes, and is working with the affected app developers to ensure they’ll remain accessible.

“These apps simply need to move the shopping cart flow outside of the app itself to be compliant with this new policy,” a spokesperson explained. “We’ve been in contact with many of the developers and are working with them to answer any technical questions and help them implement the changes without customer disruption.”

Another big change impacts loot boxes — a form of gambling popular among gamers. Essentially, people pay a fee to receive a random selection of in-game items, some of which may be rare or valuable. Loot boxes have been heavily criticized for a variety of reasons, including their negative effect on gameplay and how they’re often marketed to children.

Last week, a new Senate bill was introduced with bipartisan support that would prohibit the sale of loot boxes to children, and fine those in violation.

Google Play hasn’t gone so far as to ban loot boxes entirely, but instead says games have to now disclose the odds of getting each item.

In addition to these changes, Google rolled out a handful of more minor updates, detailed on its Developer Policy Center website. 

Here, Google says it has expanded the definition of what it considers sexual content to include a variety of new examples, like illustrations of sexual poses, content depicts sexual aids and fetishes, and depictions of nudity that wouldn’t be appropriate in a public context. It also added “content that is lewd or profane,” according to Android Police which compared the old and new versions of the policy.

Definitions that are somewhat “open to interpretation” is something that Apple commonly uses to gain better editorial control over its own App Store. By adding a ban of “lewd or profane” content, Google can opt to reject apps that aren’t covered by other examples.

Google also expanded its list of examples around hate speech to include: “compilations of assertions intended to prove that a protected group is inhuman, inferior or worthy of being hated;” “apps that contain theories about a protected group possessing negative characteristics (e.g. malicious, corrupt, evil, etc.), or explicitly or implicitly claims the group is a threat;” and “content or speech trying to encourage others to believe that people should be hated or discriminated against because they are a member of a protected group.”

Additional changes include an update to the Intellectual Property policy that more clearly prohibits the sale or promotion for sale of counterfeit goods within an app; a clarification of the User Generated Content policy to explicitly prohibit monetization features that encourage objectionable behavior by users; and an update the Gambling policy with more examples.

A Google spokesperson says the company regularly updates its Play Store developer policies in accordance with best practices and legal regulations around the world. However, the most recent set of changes to err on the side of getting ahead of increased regulation — not only in terms of kids’ apps and data privacy, but also other areas now under legal scrutiny, like loot boxes and marijuana sales.

 

 

Source: TechCrunch http://j.mp/2JMNpPZ

Google announces new privacy requirements for Chrome extensions

Google today announced two major changes to how it expects Chrome extension developers to protect their users’ privacy. Starting this summer, extension developers are required to only request access to the data they need to implement their features — and nothing more. In addition, the company is expanding the number of extension developers who will have to post privacy policies.

In addition, the company is also announcing changes to how third-party developers can use the Google Drive API to provide their users access to files there.

Google announces new privacy requirements for Chrome extensions

All of this is part of Google’s Project Strobe, an effort the company launched last year to reconsider how third-party developers can access data in your Google account and on your Android devices. It was Project Strobe, for example, that detected the issues with Google+’s APIs that hastened the shutdown of the company’s failed social network. It also extends some of the work on Chrome extensions the company announced last October.

“Third-party apps and websites create services that millions of people use to get things done and customize their online experience,” Google Fellow and VP of Engineering Ben Smith writes in today’s announcement. “To make this ecosystem successful, people need to be confident their data is secure, and developers need clear rules of the road.”

With today’s announcements, Google aims to provide these rules. For extension developers, that means that if they need multiple permissions to implement a feature, they have to access the least amount of data possible, for example. Previously, that’s something the company recommended. Now, it’s required.

Previously, only developers who write extensions that handle personal or sensitive data had to post privacy policies. Going forward, this requirement will also include extensions that handle any user-provided content and personal communications. “Of course, extensions must continue to be transparent in how they handle user data, disclosing the collection, use and sharing of that data,” Smith adds.

As for the Drive API, Google is essentially locking down the service a bit more and limiting third-party access to specific files. Apps that need broader access, including backup services, will have to be verified by Google. The Drive API changes won’t go into effect until next year, though.

Source: TechCrunch http://j.mp/314vSsa

Alibaba pumps $100 million into Vmate to grow its video app in India

Chinese tech giant Alibaba is doubling down on India’s burgeoning video market, looking to fight back local rival ByteDance, Google, and Disney to gain its foothold in the nation. The company said today that it is pumping $100 million into Vmate, a three-year-old social video app owned by subsidiary UC Web.

Vmate was launched as a video streaming and sharing app in 2016. But in the years since, it has added features such as video downloads and 3-dimensional face emojis to expand its use cases. It has amassed 30 million users globally, and will use the capital to scale its business in India, the company told TechCrunch. Alibaba Group did not respond to TechCrunch’s questions about its ownership of the app.

The move comes as Alibaba revives its attempts to take on the growing social video apps market, something it has missed out completely in China. Vmate could potentially help it fill the gap in India. Many of the features Vmate offers are similar to those by ByteDance’s TikTok, which currently has more than 120 million active users in India. ByteDance, with valuation of about $75 billion, has grown its business without taking money from either Alibaba or Tencent, the latter of which has launched its own TikTok-like apps with limited success.

Alibaba remains one of the biggest global investors in India’s e-commerce and food-tech markets. It has heavily invested in Paytm, BigBasket, Zomato, and Snapdeal. It was also supposedly planning to launch a video streaming service in India last year — a rumor that was fueled after it acquired majority stake in TicketNew, a Chennai-based online ticketing service.

UC Web, a subsidiary of Alibaba Group, also counts India as one of its biggest markets. The browser maker has attempted to become a super app in India in recent years by including news and videos. In the last two years, it has been in talks with several bloggers and small publishers to host their articles directly on its platform, many people involved in the project told TechCrunch.

UC Web’s eponymous browser rose to stardom in the days of feature phones, but has since lost the lion’s share to Google Chrome as smartphones become more ubiquitous. Chrome ships as the default browser on most Android smartphones.

The major investment by Alibaba Group also serves as a testament to the growing popularity of video apps in India. Once cautious about each megabyte they spent on the internet, thrifty Indians have become heavy video consumers online as mobile data gets significantly cheaper in the country. Video apps are increasingly climbing up the charts on Google Play Store.

In an event for marketers late last year, YouTube said that India was the only nation where it had more unique users than its parent company Google. The video juggernaut had about 250 million active users in India at the end of 2017. The service, used by more than 2 billion users worldwide, has not revealed its India-specific user base since.

T Series, the largest record label in India, became the first YouTube channel this week to claim more than 100 million subscribers. What’s even more noteworthy is that T-Series took 10 years to get to its first 10 million subscribers. The rest 90 million subscribers signed up to its channel in the last two years. Also fighting for users’ attention is Hotstar, which is owned by Disney. Earlier this month, it set a new global record for most simultaneous views on a live streaming event.

Source: TechCrunch http://j.mp/30QwTnz

Google Maps now uses machine learning to find restaurants’ best dishes, make suggestions

Google Maps want to help restaurant diners know what to order. The company today is rolling out an update to Google Maps on Android, with iOS to follow, which will highlight the restaurant’s most popular dishes. The feature itself is using machine learning to uncover these dish suggestions based on the restaurants’ reviews and photos.

That is, if diners have praised an item in their review, Google Maps will use that information to determine what to suggest, while also matching the dish to the photos uploaded by customers to create its selection of what’s popular there. Of course, that means restaurants with few reviews or none at all, won’t benefit from this addition.

And as an automated system as opposed to manual curation, Google may also get things wrong on occasion — especially at first, since machine learning typically improves a set of recommendations over time.

Restaurant goers will be able to help by snapping photos of their own meals and upload them to Google Maps. The app will then prompt them to add the dish name to help better inform this new feature.

The dish suggestions will appear in the Overview tab in Google Maps. When you see a dish you like, you can tap on it to see all the related reviews where the dish is discussed by other diners. You can also tap on the menu tab to see dishes by popularity or broken down by dishes for breakfast, lunch, dinner, etc.

The feature is a minor but useful addition to Google Maps, which has been steadily becoming a more robust platform for businesses in recent months. Last fall, it began to challenge Facebook with tools that allow consumers to track favorite businesses to stay alerted to sales, events, and other information shared by the business owner. It also last year rolled out personalized suggestions in a “For You” tab, where the app would recommend places you’d like to visit, dine, shop and more.

Combined, these features have helped push Google Maps beyond being a simple utility for finding places and navigating to them — but have turned it into more of a platform that leverages technology to offer a personalized experience for end users.

Google says the new popular dishes feature is live today on Android and will reach iOS in the “coming months.”

 

 

Source: TechCrunch http://j.mp/2wqjpRs

How to Browse From Your Phone Anonymously

Keeping your browsing anonymous is just as important on your phone as it is on your laptop and desktop—whether you want to thwart the advertisers, stop big tech building up a profile on you, or just keep your browsing to yourself, you don’t want to leave your privacy to chance, especially considering we all use our…

Read more...

Source: Gizmodo http://j.mp/2EKgEPl

Pillar launches with $5.5M from Kleiner Perkins and others to tackle your student loan debt

A new startup aims to help you get your student loans under control. Today, an app called Pillar, backed by $5.5 million in seed funding led by Kleiner Perkins, is launching a simpler way for consumers to better understand their student loan debt — and even pay it off early.

To do so, the app connects with your student loan servicer and bank, then makes personalized suggestions based on your loans, your income, and your spending. When it finds a way you can make a bigger dent in your overall student loan debt, it will send an alert to your smartphone.

Pillar co-founder and CEO Michael Bloch, an early DoorDash employee, said he came up with the idea after his wife graduated from law school with around $300,000 worth of student loans.

“We struggled to figure out the right way to pay them back,” he explains. “We read blog posts and articles. We made spreadsheets. We even talked to a financial advisor. But there really was no easy way for us to figure out what was the right thing for us to do. And I realized there are 45 million people with loans, and millions of those people have had the exact same experience as I did.”

Bloch decided then to drop out of Stanford Business School to instead focus on building Pillar along with co-founder and CTO Gilad Kahala.

Above: Michael Bloch (L) and Gilad Kahala (R)

The problem they’re attacking is massive. Student loan debt is the second largest type of consumer debt in the U.S., with 45 million borrowers owing more than $1.5 trillion in student loans. 7 out of 10 students take out loans to pay for college, and the average person graduates with $30,000 in debt which takes 20 years to pay off. For those with $60,000 in debt, it can take more than 30 years to pay off. And nearly 20 percent of borrowers have over $100,000 in debt.

In addition, women are disproportionally affected by this problem, notes Bloch. Women hold two-thirds of student loan debt, he points out. This is because there are more women (around 56%) than men attending college these days, and because of the gender pay gap — which means it takes longer for women to pay back their loans.

At launch, Pillar walks new users through a quick sign-up process where you authenticate with your loan provider and bank account. (The company says it uses security best practices, and doesn’t store any login information or passwords on its own servers.)

As Pillar analyzes your spending and pay schedule, it can figure out when you can start making an extra payment towards your loans. It also calculates what that means in terms of paying off your loan earlier. This is especially useful for those who don’t necessarily receive a steady paycheck, or whose income fluctuates for other reasons — they may have trouble determining how much they can actually afford to chip in.

The company does not offer to refinance loans, to be clear, nor will it point you toward those options. In fact, it expects many of its users wouldn’t be able to take advantage of refinancing options, anyway.

“Companies like SoFi actually turn away around 97 percent of everybody who applies for refinancing, because they’re too high a credit risk — they look at your credit scores, your income, the type of job you have — most people don’t qualify for lower rates on refinancing,” Bloch says.

Instead, Pillar targets the larger majority who make less than $100,000 per year and have fewer options.

“What we found is that these small actions that people can take — where it’s not necessarily a hundred dollars this month. But even making a $5 a week extra payment can make a really big difference to somebody’s financial life in the long run,” he explains.

Users can opt to make these additional payments through Pillar itself, instead of having to go through the sometimes clunky student loan provider’s website.

Pillar works with nearly all major student loan servicers — including Nelnet, Navient, Great Lakes, Fedloan Servicing, and others.

Prior to today, the company had been running a private beta with an undisclosed number of users who are now using Pillar to manage their collective $50 million-plus in loan debt. During this period, the average borrower saved around $6,000 and about four years on repayment, Bloch claims.

What Pillar does not do, at this point, is to help borrowers navigate student loan forgiveness programs. That’s on its roadmap, however. It plans to offer tools and automation to help its users navigate those programs in the future. Longer-term, Pillar wants to do for all consumer debt — including credit cards — what it’s now doing for student loans.

While Pillar is attacking a real problem, it’s not yet a comprehensive solution — or even the best way for a consumer to handle their overall debt.

As Genevieve Dobson, founder and CEO of debt management company Degrees of Success, points out, the interest rates on consumers’ student loans may lower than the high interest rates on their credit cards and other debt that should be paid down first.

Plus, she notes, “it would not be suggested for anyone who qualifies for an income-based repayment or other lower payment option. It’s also not a good option for those who qualify for any of the forgiveness programs. And unfortunately, it doesn’t seem to tell people to utilize the income-driven repayment options instead, which could end up harming someone rather than helping them.”

In time, hopefully, Pillar will become more comprehensive to address the needs of all borrowers. For now, however, it makes the best sense for those who only hold student loan debt and are looking to pay it down more quickly.

Pillar says it will keep all its advice free, but will charge a low, around $1 per month subscription fee for premium features at some point in the future. The company will also provide (not sell) anonymized loan data to nonprofits and research institutions who are working to advance the national conversation and policy around student loans.

In addition to Kleiner Perkins, other seed round participants include Rainfall Ventures, Great Oaks VC, Financial Venture Studio, Kairos, and Day One Ventures. Individual investors include Adam Nash, the former CEO of Wealthfront and Acorns board member; Noah Weiss, former SVP of Product at Foursquare; Zach Weinberg and Nat Turner, co-founders of Flatiron Health; Misha Esipov, CEO and co-founder of Nova Credit; and Robinhood’s Head of Growth, Patrick Kavanagh, and Head of Finance, Nadia Asoyan.

The Pillar team is currently 10 people in New York, and looking to double the size of the team over the next year with a particular focus on hiring engineers.

Pillar is available on iOS and Android. You will still need to join the waitlist, as people are being allowed into Pillar in stages as it launches.

Source: TechCrunch http://j.mp/2YVED5J